Terms and Conditions
1. Introduction
Welcome to O and M Manufacture ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our baby diaper products, website, mobile applications, and related services (collectively, the "Services").
By purchasing our products, accessing our website, downloading our mobile application, or using any of our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use our Services.
2. Products and Services
2.1 Product Description
Our baby diaper products are designed for infant and toddler use only. Product specifications, including sizing, materials, and performance characteristics, are as described on our product packaging and website. We reserve the right to modify product specifications without prior notice.
2.2 Website and Mobile Application
Our website and mobile application provide information about our products, enable product purchases, offer parenting resources, and may include interactive features such as product reviews, discussion forums, and tracking tools.
3. User Accounts
3.1 Account Creation
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and other credentials used to access your account. You agree not to disclose your password to any third party and to immediately notify us of any unauthorized use of your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
4. Purchase Terms
4.1 Pricing and Payment
All prices are in [Currency] and are subject to change without notice. We accept payment via [Payment Methods]. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method.
4.2 Subscription Services
If you purchase subscription-based diaper delivery services, you authorize us to charge your payment method on a recurring basis. Subscription terms, including frequency and price, will be disclosed at the time of purchase. You may cancel your subscription at any time by [Cancellation Method].
4.3 Order Acceptance and Shipping
All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason. Shipping and delivery terms are as specified during checkout.
4.4 Returns and Refunds
Our return and refund policy for diaper products is as follows:
- Unopened packages may be returned within 30 days of purchase with proof of purchase
- Defective products may be returned for replacement or refund
- Opened packages cannot be returned for hygiene reasons unless defective
5. Product Use and Safety
5.1 Intended Use
Our diaper products are designed for single use only and should be used in accordance with the instructions provided on the packaging or our website. Products should be used within the recommended weight range and age guidance.
5.2 Safety Warnings
- Keep all diaper products out of reach of children when not in use
- Dispose of used diapers properly and promptly
- Discontinue use and consult a healthcare professional if rash or irritation occurs
- Always supervise children during diaper changes
- Never leave packaging materials accessible to children
5.3 No Medical Claims
Our products are not medical devices. While we strive to provide high-quality products that promote comfort and skin health, we make no claims regarding the prevention or treatment of medical conditions. Always consult healthcare professionals for medical advice.
6. User Content
6.1 Content Submission
You may have the opportunity to submit reviews, comments, suggestions, ideas, questions, or other content ("User Content") through our Services. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
6.2 Content Standards
You agree not to submit User Content that:
- Is false, misleading, or inaccurate
- Infringes on any third party's intellectual property or other rights
- Contains personal information about others without their consent
- Is defamatory, obscene, offensive, or harmful
- Contains viruses or other harmful computer code
We reserve the right to remove any User Content at our sole discretion.
7. Intellectual Property
7.1 Our Intellectual Property
All content included in or made available through our Services, including text, graphics, logos, images, videos, and software, is the property of [Your Company Name] or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of our content without our express written permission.
7.2 Trademarks
all trademark and all related logos and product names are trademarks of O&M Manufacture. You may not use these marks without our prior written permission.
8. Privacy and Data Protection
We collect, store, and process your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to such processing and you represent that all information provided by you is accurate and complete.
9. Disclaimers and Limitations of Liability
9.1 Disclaimer of Warranties
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
9.2 Limitation of Liability
IN NO EVENT SHALL [YOUR COMPANY NAME], ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
9.3 Limitation of Time
YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
10. Indemnification
You agree to defend, indemnify, and hold harmless O&M Manufacture, its officers, directors, employees and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through our mobile application. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
12. Termination
We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Rwanda, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our Services shall be finally settled by Courts.
14. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
15. Contact Information
If you have any questions about these Terms, please contact us at:
O&M Manufacture
Masoro Phase three industrial zone
info@oandmmanufacturing.com
+250788741371
Last Updated: 2025/04/21