Privacy Policy

O&M Manufacture Group

Effective Date: April 24, 2025

1. Introduction

O&M Manufacture Group ("O&M," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you purchase our baby diaper products, visit our website, use our mobile applications, participate in our loyalty programs, or otherwise interact with our company (collectively, the "Services").

We respect your privacy and are dedicated to transparent information practices. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

2. Information We Collect

2.1 Personal Information You Provide to Us

We may collect the following types of personal information that you voluntarily provide to us:

• Contact Information: Name, email address, mailing address, phone number
• Account Information: Username, password, account preferences
• Payment Information: Credit card details, billing address, purchase history (note that complete payment card information is processed by our secure payment processors)
• Profile Information: Child's age, weight, diapering preferences, and developmental milestones
• Communication Information: Feedback, questions, customer service interactions, survey responses
• User-Generated Content: Reviews, comments, photos, or videos you submit

2.2 Information Collected Automatically

When you use our Services, we may automatically collect certain information through cookies, web beacons, and similar technologies, including:

• Device Information: IP address, browser type, operating system, device identifier
• Usage Information: Pages visited, time spent on pages, links clicked, products viewed
• Location Information: General location based on IP address or more precise location if permitted by you
• Shopping Behavior: Products added to cart, abandoned carts, purchase patterns
• Marketing Information: How you respond to our emails, advertisements, and promotions

2.3 Information from Third Parties

We may receive information about you from other sources, including:

• Social media platforms when you connect your account or interact with our pages
• Business partners, such as retailers who sell our products
• Marketing and analytics providers
• Public databases

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide Our Services

• Processing and fulfilling your orders
• Managing your account and subscription services
• Customizing diaper size and style recommendations based on your child's needs
• Providing customer support and responding to inquiries
• Sending transactional messages about your orders or account

3.2 To Improve Our Products and Services

• Developing new baby care products
• Enhancing existing diaper designs and features
• Understanding customer needs and preferences
• Conducting research and analysis on product performance and satisfaction
• Testing new features and functionality

3.3 For Marketing and Communication

• Sending promotional communications about new products, special offers, or other information
• Delivering content and product recommendations relevant to your needs
• Administering contests, promotions, surveys, or other site features
• Measuring the effectiveness of our marketing campaigns
• Inviting participation in our loyalty program

3.4 For Business and Operational Purposes

• Protecting against fraud and unauthorized transactions
• Enforcing our Terms and Conditions
• Complying with legal obligations
• Managing our business operations and addressing corporate transactions

4. How We Share Your Information

O&M Manufacture Group does not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who help us operate our business and deliver our Services, including:

• Payment processors and financial institutions
• Shipping and logistics companies
• Customer service providers
• Marketing and advertising partners
• Analytics providers

4.2 Business Partners

We may share information with retailers, distributors, and other business partners who sell or promote our diaper products.

4.3 Corporate Transactions

In connection with a corporate transaction such as a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.

4.4 Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, privacy, safety, or property, or that of you or others.

4.5 With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

5. Your Privacy Choices

5.1 Account Information

You can review and update your account information by logging into your account on our website or mobile application.

5.2 Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your communication preferences in your account settings
• Contacting us directly at privacy@omanufacture.com

5.3 Cookies and Similar Technologies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. You may also be able to manage the use of Flash technologies.

5.4 Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at privacy@omanufacture.com.

6. Children's Privacy

Our websites and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at privacy@omanufacture.com, and we will take steps to delete such information.

While our products are designed for babies and children, we collect information from parents or guardians, not directly from children.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive information
• Secure network architecture
• Regular security assessments
• Employee training on data protection
• Access controls and authentication procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• How long the information is needed to provide our Services
• Whether we have legal or contractual obligations to retain the data
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need your personal information, we will securely delete or anonymize it.

9. International Data Transfers

O&M Manufacture Group operates globally, and your information may be transferred to, stored, and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those of your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including:

• Data transfer agreements incorporating standard contractual clauses
• Privacy Shield certification, where applicable
• Vendor assessments and contractual requirements

10. Third-Party Links and Services

Our Services may contain links to third-party websites, products, or services that are not owned or controlled by O&M Manufacture Group. This Privacy Policy applies only to our Services. We have no control over, and assume no responsibility for, the privacy practices of any third party. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with an updated "Effective Date." We encourage you to periodically review this page for the latest information on our privacy practices.

For material changes, we will provide reasonable notice, such as through a notice on our website or by sending you an email, where appropriate.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

O&M Manufacture Group
Privacy Department
123 Manufacturing Way
Industry City, CA 90000
United States

Email: privacy@omanufacture.com
Phone: 1-800-555-BABY (2229)

13. Additional Information for Specific Jurisdictions

13.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete certain personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided in Section 12.

13.2 European Economic Area, United Kingdom, and Switzerland

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or applicable local laws. The legal bases for processing your information include:

• Performance of a contract when we provide you with products or services
• Our legitimate interests, which are not overridden by your rights and freedoms
• Compliance with legal obligations
• Your consent, where required

You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement of data protection law occurred.

13.3 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret Do Not Track signals, our website does not currently respond to Do Not Track signals.