• info@oandmmanufacturing.com
  • +250788741371

FAQ

Frequently Asked Questions (FAQ)

O&M Manufacturing Group produces diapers in five sizes to accommodate babies from birth through toddlerhood:

  • Newborn (up to 4.5 kg)
  • Size 1 (3-6 kg)
  • Size 2 (5-8 kg)
  • Size 3 (7-13 kg)
  • Size 4 (10-17 kg)
  • Size 5 (15+ kg)

Yes, all our diapers are designed with sensitive skin in mind. We use hypoallergenic materials that are free from harmful chemicals, perfumes, and dyes known to cause irritation. Our products undergo dermatological testing to ensure they're gentle on your baby's skin.

Yes! We're pleased to offer free delivery service for all wholesale orders. As a valued wholesale partner, free shipping is included as part of our commitment to providing you with good service and value.

Our diapers provide up to 12 hours of protection, making them suitable for both daytime use and overnight wear. However, we recommend changing diapers every 3-4 hours during the day to maintain optimal hygiene and comfort.

O&M Manufacturing Group diapers are available at major supermarkets, pharmacies, and baby stores throughout Rwanda. You can also purchase directly through our website with home delivery options. For a complete list of retailers, please visit the "Where to Buy" section of our website.

Our diapers consist of a breathable outer layer, super-absorbent polymer core, fluff pulp for distribution, leak-proof barriers, elastic waistbands and leg cuffs, and soft inner lining. All materials are sourced from certified suppliers and tested for safety before use in production.

Yes, we currently export to neighboring countries including Uganda, Burundi, Tanzania, and the Democratic Republic of Congo. We are gradually expanding our export markets throughout East Africa.

We welcome distribution partnerships that help extend our reach to more families. Potential distributors should submit an application through our website's "Partner With Us" section, detailing their distribution capabilities, market coverage, and business track record.

We value customer feedback as it helps us improve our products. You can share your experiences and suggestions through our website's feedback form, on our social media channels, or by contacting our customer service team directly.